Can you return to BG without a receipt?

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  1. I purchased a bag over the phone with my SA and received it three weeks ago. There was a mark on the bag and I exchanged it for another one last week. I just decided that I don't need the bag and want to return it but I can't find my receipt. He sent me the bag without a tag on it too.

    Can BG look up receipts? Do you know how long I have to return it?
     
  2. UPDATE: The tags are on the bag! They weren't on the one I exchange. Can BG look up my receipt with my cc?
     
  3. Yes, you should be able to return without receipt; they can look up your profile. Good luck!
     
  4. think if u pay by CC, then u can ask one to look up for u... should be no prob if u can get good SA.
     
  5. Thank you! I feel so much better! I have been searching for it all night!