Can you do a return from Department Store @ a Stand Alone?

lallybelle

O.G.
Jan 28, 2009
7,533
4,827
NYC
Hi! Probably not, but I was just wondering if anyone knew the answer or had experience with this.

Thanks! :smile:
 

Neuvio

Member
Sep 8, 2020
15
37
I tried and was told no but...that’s interesting to know that they can they just couldn’t be bothered apparently
 

lv_katie

Member
Sep 24, 2018
551
1,045
Anther quick Q, if you exchange or get credit from the standalone, will your SA know? lol...
Maybe? I did let my SA know in advance that I was exchanging. I'm sure they don't mind - it is better than keeping something that isn't working out !
 

vastare

O.G.
Feb 14, 2007
594
637
New York
I just came back from LV store. I was trying to return a card holder bought in Nordstrom LV in Seattle. but I am in NJ. They said they cannot refund and even a credit is not possible as its leased LV in department store and also there are different state taxes involved. Finally the manager stepped in and said, I can pick exact same value. So I exchanged to another canvas. I think its discretion of manager.