How much was this service? I have a few pairs of heels I wouldn't mind updating; not sure if it would be worth it thoughThe most you can ever shorten a heel and have a shoe still balance correctly is 1/4". I've had heels completely changed and updated at Manolo Blahnik. Maybe Prada can do this as well.
Glad to help. We're all here to take care of each other.You are amazing. I have been trying to figure out where and how to do this forever. Thank you!!