Hi, Last week I bought the clutch bag in a Chanel shop in Paris, and returned home and realised that I no longer wished to keep the bag (It was a silly purchase for me) Anyway I came home, and phoned Chanel in London and agreed to send my bag back to them. Since I bought the bag in cash, I asked if I could just be refunded the money and gave my bank account details. The lady I spoke to said this was fine. Now today London Sloane Street phoned me and said that I must accept credit from Chanel and cannot be refunded my money. That's not fair, considering I only had the bag 1 day and sent it back, I dont want anyhting more from Chanel at the moment and simply wiah to be refunded my money. So do Chanel refund customers money either by cash or back on to the customers credit card? Or must you accept a credit from Chanel? Please can you help me?