Yes - LV can repair epi.
My friend had her red epi alma get wet, and then someone in the coat check jammed something sharp up against her alma - so there was a bit scratch right down one side of her alma! It was devastating!! She took it to LV, who managed to match the red perfectly and replace the entire side of the bag... You wouldn't know it had been repaired!
Oh wow, what a relief D: I hope your friend got some form of compensation??
No, no compensation... sometimes it is easier to let things go, then to spend 12 months fighting it...![]()