I started exploring (and slowly collecting) VCA years ago & the SG Takashimaya store was my 1st VCA store. Since then , I have been to multiple VCA stores in Europe.
Even as a newbie VCA fan, the VCA SG Takashimaya staff were excellent - professional , knowledgeable and kind to my little girl - and I have zero complains about them. Very much consistent with the wonderful service I'd experienced at all VCA stores. Over the years, as they got to know me better, they have always updated me on new pieces and always sent Christmas and Chinese New Year wishes. I cannot ask for a better service...