Hi all! Is it customary to tip your SA?
Last year for my birthday in September I made an appointment for myself, hubby, bff (it was her birthday also) and her hubby, to shop for LV items. My SA set up a private room with macaroons and champagne as well as most of the goodies we asked her to set aside for us. We made out like bandits with many bags and boxes. Best birthday of my life thus far. We were treated very well and even got a bottle each of champagne as gifts. I was so taken back by the wonderful service that I sent her a thank you card with a nice gift for herself. It felt appropriate, I felt like it would be wrong or incomplete to not express my gratitude. For Christmas I made another appointment to get more goodies, but this time it was just me and hubby. Again we were given a back room with champagne and snacks. I sent her a Christmas card with another gift/tip - it was Christmas after all and I tip my cleaning lady as well as the lawn maintenance man during Christmas, so again I felt it was appropriate.
She has kept in touch with me since then like sending me by appointment only invites for some of their events, etc.
Recently the glazing on the emp piece I picked up in September has began to crack and with management's approval I can exchange for something else. I asked her to reserve a few items for the exchange as I plan on checking out the new Emp Metis pochette releasing later this month and a few others I would like to try on.
Long story short, I started to wonder if she would reserve a back room again and I made a mental note to take a thank you card with me with a tip and give it to her as I left instead of mailing it in. I mentioned it to hubby and he wondered if I was going to tip her every time (I have gifted pretty substantial). I thought giving her any less would be... I dont know... maybe coming in short for lack of a better term.
I enjoy this forum a lot and well, thought I'd ask what was customary for everyone else? I began to have anxiety that perhaps its not appropriate and that Iv done something uncommon. As a side note she doesnt always answer my texts until after a couple of days, of which it is me that follows up with her to get an answer. Kind of leads me into thinking that the cards I've given her is no big deal and maybe pretty normal and not too special?
What is your experience?
Thanks!