Buyers' telephone numbers not showing anymore?

nillacobain

Authenticator
O.G.
Jun 9, 2008
13,824
17
Until few weeks ago I used to go to --> ORDER DETAILS and on the left I could see buyer's address and telephone number. It's not showing anymore. I need it for the courier. Is there any other way to get it (other than ask to the buyer)? Thank you
 

whateve

Authenticator
O.G.
May 10, 2010
59,899
66,553
Until few weeks ago I used to go to --> ORDER DETAILS and on the left I could see buyer's address and telephone number. It's not showing anymore. I need it for the courier. Is there any other way to get it (other than ask to the buyer)? Thank you

I didn't know that was ever there. Was it there for a long time? Now I feel stupid for asking my buyers for their telephone number.
 

nillacobain

Authenticator
O.G.
Jun 9, 2008
13,824
17
I didn't know that was ever there. Was it there for a long time? Now I feel stupid for asking my buyers for their telephone number.
Strange thing is that until buyer submitting payment you can still see it, but when they pay it disappears.
 

ThisVNchick

SGN<->SF<->DC<->CDG
O.G.
May 7, 2008
4,630
1,718
Bi-coastal Gal
Until few weeks ago I used to go to --> ORDER DETAILS and on the left I could see buyer's address and telephone number. It's not showing anymore. I need it for the courier. Is there any other way to get it (other than ask to the buyer)? Thank you

Not all buyers will list their phone number on their ebay profile. I usually need it for international shipments, and I always check before sending my buyer a message requesting it. I haven't had a problem. Everyone seems to understand that it's good to have on the custom form in case something goes wrong with the delivery. I would ask if you definitely need it for this purpose.