OK - here's the situation. A "friend of a friend" was looking to buy a LV Noe in Fawn color. I told this girl to tell her friend I had one for sale. So she hooked us up via email. I sent measurements, countless photos, even put my head in the bag to make sure it didn't have any SMELLS!!!!! Well I gave a very thorough description of the bag. Noting the flaws AND showing photos of the flaws. Well she thinks the price is just peachy, sends me over the PP payment, I mail the bag out. Well yesterday, I get an email from her complaing about the flaws. She said IF she had known about the flaws, she wouldn't have bought the bag........or at least paid $300 for it. So being the nice person I am, gave her the option of returning the bag for full refund, or I'd refund her back partial payment if she wanted to keep the bag. She claimed she didn't think the bag was even still usable! HELLO!!!!!! So needless to say I sent her full refund back - she's shipping my bag back to me. I guess I'm bummed because I had my heart set on a Kooba Sarah bag, now I'll have to wait a bit to replish my PP account!!!!! Did I do the right thing, or should I have made her keep the bag and just give her a partial refund? I don't know the girl from Adam, but felt I should take the high road as the "honest seller"........even though I was honest from the start about the flaws, showing pics of them, etc.