I have this person wanting to return a Linea Pelle messenger bag she bought from me in September. She says she's just worn it recently, that I can understand cause I have bags I've not tried either after having them awhile, and that she can't adjust the strap to fit her properly. She wants to return it for a full refund! This was my reply: "I'm truly sorry that you don't care for the bag. However, I cannot take a return after this amount of time. I would suggest that your best bet is to resell the bag yourself. You should be able to get what you paid for it, as I recall you got it for an amazing price. Best of luck and thanks!" Was that the right thing to do? I feel guilty kind of, but I don't know why? I gave her a great deal because she bought 2 bags at the same time and I also gave her a great shipping price. Do you guys think I should take it back? Thanks for the advice in advance.