Buyer wants to complete transaction outside of eBay?

[annaspanna33]

I've learned from all the helpful people here never to complete a transaction outside of eBay as a buyer.

But what if the buyer wants to complete outside of eBay, but through Paypal? Is this dangerous for the seller?

 

[Mimster]

I don't think so. The buyer can't file SNAD on purchases outside of ebay. Sellers are pretty much safe from very picky buyers.

 

[kett]

There really isn't any danger to the seller except getting reported to eBay and having action taken on their account. But I would question why a buyer would want to go outside of eBay since it is of no benefit to them and actually has some risk.

 

[annaspanna33]

Thanks Mimster

 

[annaspanna33]

Hey kett, thanks for replying! I just wondered like in the case of wanting to end the auction early, that type of thing...

 

[fashion_mom1]

I have completed aiction out of ebay and it worked fine for me (as a seller) I wouldn't do it as a buyer. I am suprised that a buyer wants to do that, but there isn't really a danger for you. Plus you save on fees.

 

[kett]

Hey kett, thanks for replying! I just wondered like in the case of wanting to end the auction early, that type of thing...

FYI - It is actually ok to end an item early to sell it to someone that didn't get in touch with you through eBay. It only becomes a problem if you end early to sell to someone that did reach you through eBay (because you are essentially using eBay advertising to find a person and then not paying for that service).

 

[justbuynpurses]

There is one problem though. My understanding is if the buyer files a charge back through their credit card company and the transaction is done outside of eBay, it is not covered.

 

[annaspanna33]

Are chargebacks covered when the item is bought on eBay?

Yes Kett, that is more the situation I was thinking of - having something listed and then doing a private sale.

 

[justbuynpurses]

You are covered by Paypal seller protection if you ship to the address listed on the buyers Paypal account within 7 days from the date of payment when they make a purchase on eBay.

I am trying to search Paypal right now for their policy if something is sold off of eBay. But, I remember reading about it somewhere on here. I will keep searching to see what I can find.

 

[annaspanna33]

^^Aw awesome, thank you!

 

[pippaWA]

There is one problem though. My understanding is if the buyer files a charge back through their credit card company and the transaction is done outside of eBay, it is not covered.

Chargebacks are not really covered even when you do it thru Ebay.

p-WA

 

[justbuynpurses]

I can't find anything saying only eBay transactions.

https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/sell/SellerProtection

I'm thinking the address has to be confirmed if a charge back occurs. But, I'm not positive. If I were you, I would call Paypal and confirm everything. They have had so many changes lately.

 

[annaspanna33]

Thanks p-Wa.

And thank you justbuynpurses for looking for me! I gave Paypal a ring but the dept. is closed here in the UK so I will have to try again tomorrow

 

[ms-whitney]

if the buyer wants to, have them send it as a gift

there are no charge backs for gift--i think..someone correct me if i'm wrong.