I'm really not sure what to do with this buyer. After my auction ended, I sent an invoice. Later that evening, the buyer sends me a email telling me that they changed their mind and decided not to get my bag. I then tell her that it would be ok IF she agreed to mutually withdraw from the transaction- I explain that I need to get back my FVFs.
Next I get an email from her that she has bills to pay and wants a $65 discount. I respond that I will not give her a discount.
The buyer then tells me to calm down. HUH? I was never angry, but I do want to get back my FVFs.
I fully expected this transaction to end and just do a mutual withdrawal.
To my great surprise, this morning I see on my paypal account that she has paid me.
I just don't have a really good feeling about this and am worried that this transaction could go bad. She has 0 feedback and is a new member to ebay.
Should I refund her and cancel the transaction, or should I ship the bag out and take my chances?
Next I get an email from her that she has bills to pay and wants a $65 discount. I respond that I will not give her a discount.
The buyer then tells me to calm down. HUH? I was never angry, but I do want to get back my FVFs.
I fully expected this transaction to end and just do a mutual withdrawal.
To my great surprise, this morning I see on my paypal account that she has paid me.
I just don't have a really good feeling about this and am worried that this transaction could go bad. She has 0 feedback and is a new member to ebay.
Should I refund her and cancel the transaction, or should I ship the bag out and take my chances?