Hello all,
I recently sold an Hermes bracelet to an international buyer (new to ebay, joined earlier this year), who left positive feedback upon receipt (10/29). Fastforward to yesterday - she messages "where is this bracelet from and when did you buy it?"
My heart sinks, because I know where this is going... sure enough the "I don't believe this bracelet is authentic" messages start to flood in. I didn't bother trying to convince her of its authenticity, though I am quite certain it is (originally purchased it from a highly recommended seller who is popular here). I said send it back and offered to refund return postage.
She messaged me today saying she had posted it, and sorry she hadn't "gotten around to looking at the bracelet earlier", along with the cost of her return postage.
Since she has left positive fb, I'm wondering if there is anything I should look out for, other than a bait-and-switch type scam.
I found it odd that she did not examine the bracelet earlier. I don't get the feeling she is trying to scam (I accept returns within 14 days and she did not take the "official" return route or upload any tracking info) but one can never be too careful on ebay. I am thinking she may have just wanted to wear it out then return it at no cost to herself..
Sorry for the wall of text but if anyone has advice on this it's greatly appreciated. I think I'm done selling any high end items on ebay though.
I recently sold an Hermes bracelet to an international buyer (new to ebay, joined earlier this year), who left positive feedback upon receipt (10/29). Fastforward to yesterday - she messages "where is this bracelet from and when did you buy it?"
My heart sinks, because I know where this is going... sure enough the "I don't believe this bracelet is authentic" messages start to flood in. I didn't bother trying to convince her of its authenticity, though I am quite certain it is (originally purchased it from a highly recommended seller who is popular here). I said send it back and offered to refund return postage.
She messaged me today saying she had posted it, and sorry she hadn't "gotten around to looking at the bracelet earlier", along with the cost of her return postage.
Since she has left positive fb, I'm wondering if there is anything I should look out for, other than a bait-and-switch type scam.
I found it odd that she did not examine the bracelet earlier. I don't get the feeling she is trying to scam (I accept returns within 14 days and she did not take the "official" return route or upload any tracking info) but one can never be too careful on ebay. I am thinking she may have just wanted to wear it out then return it at no cost to herself..
Sorry for the wall of text but if anyone has advice on this it's greatly appreciated. I think I'm done selling any high end items on ebay though.