Today buyer return my item saying it's fake where its the real item as i purchased it at the boutique and I even have the receipt.
I called ebay and ebay said that the buyer has violate the term as she didn't discuss any return with me or dispute the item.
I am pissed because buyer before the purchase they should educate themselves. This is the first time it ever happens to me. I also sold some of my LV, and Goyard to consignment store.
What would you do if you are in my situations? Should i just refund the money when the package arrived or try to reason with Ebay and Paypal? As I also informed Paypal of the situations as for now nothing can be done as the buyer did not open a dispute and I can't dispute it against the buyer.
I just hope the the buyer just don't bait and switch. If that ever happens what should I do? The only prove I have is the original receipt and picture of the date code on the purse.
I called ebay and ebay said that the buyer has violate the term as she didn't discuss any return with me or dispute the item.
I am pissed because buyer before the purchase they should educate themselves. This is the first time it ever happens to me. I also sold some of my LV, and Goyard to consignment store.
What would you do if you are in my situations? Should i just refund the money when the package arrived or try to reason with Ebay and Paypal? As I also informed Paypal of the situations as for now nothing can be done as the buyer did not open a dispute and I can't dispute it against the buyer.
I just hope the the buyer just don't bait and switch. If that ever happens what should I do? The only prove I have is the original receipt and picture of the date code on the purse.