Buyer Claims he Didnt buy it ..Refunded.. NPB?..

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  1. Hi guys
    I had a buyer who bought a item On a bin immediate payment And later emailed me to Say he didnt buy them and could he retract his bid as He couldnt use the item
    I thought this was strange as Im sure you couldnt have 3 passwords and not notice someone buy something hmmmmmmmmmmm?
    However i refunded him sold it on and did a npb while which he last week left feedback and never replied to the NPB I simply stated buyer claimed he did not buy product and ebay closed the matter
    He then started Today to email me saying it was completely unfair etc etc
    How im a bad seller and just done this out of spite and how he will be appealing
    Guys please tell me if this is wrong but surely a buyer buys claims it wasnt him...how else do I return fees and let ebay know the transaction never went ahead
    I replied to his emails stating simply if the transaction had not have been for him claiming he didnt buy the item and didnt want it then there would have been nothing for him to complain about.:confused1:
    Please help me out guys am i in the right or am i completely overlooking the buyers rights?
     
  2. of course it is NPB, he didnt pay :police:
     
  3. I think you did the correct thing.
     
  4. Hard to understand but I think the NPB is totally appropriate. Ignore him. Has he left you feedback yet?
     
  5. Mail him with:
    "Do you have another story/explanation because ebay and I find it impossible to believe your claims that you didn't buy item since there are a few screens and procedures to fulfill for a buy now transaction."
     
  6. You could have done a mutually decided not to complete transaction but he would have had to agree with it. And I hate doing those because it doesn't let other sellers know you are dealing with a numpty
     
  7. If you've worked it out between you then you didn't have to give him a strike, you could have done a mutual withdrawal and both left each other positive feedback.
     
  8. Why would you leave positive FB for someone who backs out of a sale?
     
  9. Surely you have to file NPB to get your fees back from ebay? Just explain to him that is why...anyway he IS a non paying bidder!? I would be like how else would you describe your actions? Some ppl...srsly :wacko:
     
  10. Sounds really weird to me... Did he have any explanation for supposedly not buying it? I think you did the right thing.
     
  11. You did the right thing, he shouldn't have messed you around.
     
  12. Well sellers can't leave buyers negatives anymore...
     
  13. tell him to reimburse your listing fees