Dear girls,
So, I sold my used Celine trapeze bag a week ago. Today, I got email from the buyer that she thinks that it's a fake! She THINKS! She is about to open the case but she wanted to tell me that she wants to return the bag and wants her money back.
I told her that it'a not a fake, since it was bought in the store that is an official retailer of Celine and many other designers. She insisted that she doesnt want to go back and forth whether its authentic or not, only that she doesnt like the bag and she wants to return it.
This is the first time I find myself in this kind of situation so I don't know what to do. Can she open the case just because she THINKS its a fake? What should I do now?
Thank you so much girls for your kind reply, I really appreciate your help.
So, I sold my used Celine trapeze bag a week ago. Today, I got email from the buyer that she thinks that it's a fake! She THINKS! She is about to open the case but she wanted to tell me that she wants to return the bag and wants her money back.
I told her that it'a not a fake, since it was bought in the store that is an official retailer of Celine and many other designers. She insisted that she doesnt want to go back and forth whether its authentic or not, only that she doesnt like the bag and she wants to return it.
This is the first time I find myself in this kind of situation so I don't know what to do. Can she open the case just because she THINKS its a fake? What should I do now?
Thank you so much girls for your kind reply, I really appreciate your help.