I have a new one and was hoping some other eBay sellers have run into this one. I list in my auctions that if the auction is over $250 that I will only ship to confirmed addresses with a signature required. I had someone who won the auction ($900) and sent me the payment right away. The next day right before I left to ship it I received an e-mail asking if I can ship it to their work (unconfirmed). I wrote that I couldn't due to Paypal's protection policies and listed it in the auction that I would only ship to a confirmed address with signature required. He wrote back "OK" so I shipped it and sent him an e-mail with the tracking information. This was about a week ago. I get an e-mail today that I need to put my customer needs first because he cannot be home to sign for it. He also said he called UPS and has them reroute the package to his work. Will this affect me as the seller if he were to start a claim with Paypal? I sent it correctly but the buyer changed the shipment terms. Should I call UPS and insist they stay the same as I sent the item? I'm concerned because the tone I'm getting in the e-mails is bordering on rude, the buyer didn't read my auction terms, and this is a large and expensive item. Any advice?