A buyer asked me to ship to a different address than what's on her Paypal payment. Obviously I'm not going to do that. In the past when a situation like this occurred, I would refund the payment and have her input the correct address with a new payment.
However, I am concerned if this would cause a defect under the new Ebay ratings. Anyone know if refunding her will cause an automatic defect?
However, I am concerned if this would cause a defect under the new Ebay ratings. Anyone know if refunding her will cause an automatic defect?