Does anyone know if Burberry charges for bag repairs? I have a Burberry Prorsum Knight Satchel that I love. Unfortunately, even with my good care, FOUR of the studs have fallen off the bag - which I put into semi-early retirement since I can't stand to use it in less than perfect condition. I've tried before to get the bag fixed but poor customer service on the phone and at one Burberry store got in my way. I finally got in touch with someone at corporate today, who told me just to go into my local store and have the manager send it to the repair shop for assessment. Just wondering if anyone has successfully had a bag (or anything else) repaired by Burberry - and if so, what it cost. Thanks!