I hope this isn't appropriate, but I need some advice. I bought something for a gift for my SO from burberry online and then exchanged it for something else at the store. Now I no longer want the new item #1, because I bought another new item #2 from the store. I didnt exchange new item #1 for new item #2 because at the time I didnt have new item #1 with me, and new item #2 was on sale and I was afraid would get snatched up. Is there anything I can do to get a refund for new item #1? (Can they "return new item #2 and then exchange" even though I've taken the tags off of new item #2?) The credit would be worth almost $1,000 and I just cannot afford to buy something else, or have the credit lying around. =( Any help appreciated.