burberry alterations

[Maryanne007]

Hi, I know that burberry allows free alterations when you buy a coat at the store, but what if you buy one online? Does anyone know if you can just go to a store? Do you have the same options? I called customer service and they were so unhelpful, had no idea, and didnt even try to find out!! Any info would be great. thanks!

 

[ItsMyWorld]

I'd actually call the store closest to you and ask them directly instead. I would think that so long as you had the reciept showing you purchased it recently online that it shouldn't be a problem, but I don't say it as being 100% fact. Just a guess.