broken zipper pull on Medallion Tote
- Thread starter vhdos
- Start date
I understand that Chanel will make repairs on broken bags. If the bag is still under a year, perhaps the repair is free? Call the store where you bought it and check with them.
Judy
Yes, the zipper pull can be repaired. It happened to me.
I just gave it to my SA (at NM) and she sent the bag out to fix.
I forget how long that took...maybe about 4-ish weeks.
It cost me about $100.-$150. Not too expensive and Chanel cleaned it too.(mine is the pale blue...almost white colored)
They sent my bag back to me directly to my home. Although I can't remember if I had to pay for that shipping. You'll have to ask the SA for that detail.
I suppose you can also have it fixed at a trusted shoe repair store. However, I wouldn't...for the price we paid, going to Chanel only makes sense.
I just gave it to my SA (at NM) and she sent the bag out to fix.
I forget how long that took...maybe about 4-ish weeks.
It cost me about $100.-$150. Not too expensive and Chanel cleaned it too.(mine is the pale blue...almost white colored)
They sent my bag back to me directly to my home. Although I can't remember if I had to pay for that shipping. You'll have to ask the SA for that detail.
I suppose you can also have it fixed at a trusted shoe repair store. However, I wouldn't...for the price we paid, going to Chanel only makes sense.
I was going to purchase this bag. If anyone has had any recent problems with the zipper pull, please let me know. thanks