broken zipper pull on Medallion Tote

vhdos

Member
May 18, 2007
14,506
15
US
If the zipper pull is broken off of a Medallion Tote is it repairable? If so, how, who, etc.? Has this ever happened to anyone? Thanks!
 
Jun 23, 2007
5,269
98
If the zipper pull is broken off of a Medallion Tote is it repairable? If so, how, who, etc.? Has this ever happened to anyone? Thanks!
I understand that Chanel will make repairs on broken bags. If the bag is still under a year, perhaps the repair is free? Call the store where you bought it and check with them.
Judy
 

4Kings

I am wherever He is
Aug 7, 2007
727
0
Here
Yes, the zipper pull can be repaired. It happened to me.
I just gave it to my SA (at NM) and she sent the bag out to fix.

I forget how long that took...maybe about 4-ish weeks.
It cost me about $100.-$150. Not too expensive and Chanel cleaned it too.(mine is the pale blue...almost white colored)

They sent my bag back to me directly to my home. Although I can't remember if I had to pay for that shipping. You'll have to ask the SA for that detail.

I suppose you can also have it fixed at a trusted shoe repair store. However, I wouldn't...for the price we paid, going to Chanel only makes sense.
 

Francesca1234

Member
Aug 15, 2008
579
1
I was going to purchase this bag. If anyone has had any recent problems with the zipper pull, please let me know. thanks
 
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