The clasp on my pink denim mini pleaty broke, the bar across just came unscrewed.:blink: Anyone else have a problem with hardware before? Luckly I know the SA at the Monaco LV and got a replacement. First they tried to give me the "we have to send it to Paris BS" but I was having none of that, since I just bought it 2 months ago and they would have to cut open the bag just to get inside!:censor: I don't shell out that much money to get a reconditioned bag. Thank godness I knew the SA, cause then another woman came in with a broken Onatah, they told her she was "to hard on it" and would have to send it in and then send it back to her in the States.