Hello all.
I hate to be even posting about this, but I was walking through the doorway my school today, the cinch strap got caught on the door handle, and snapped it in half. Will LV fix it? If so, how much? Has anyone had this happen before? I'm sincerely disappointed that this happened, and just plain old pi$$ed off that the customer service could give me no information on how much it would cost. It's a simple strap replacement!! It's not even the handle! Their customer support is useless. The closest boutique is 3 hours away in Manhattan, and I don't have time to go driving around to fix my bag. I've had the bag for five months!!!! Any suggestions or comments are greatly appreciated. Help!
I hate to be even posting about this, but I was walking through the doorway my school today, the cinch strap got caught on the door handle, and snapped it in half. Will LV fix it? If so, how much? Has anyone had this happen before? I'm sincerely disappointed that this happened, and just plain old pi$$ed off that the customer service could give me no information on how much it would cost. It's a simple strap replacement!! It's not even the handle! Their customer support is useless. The closest boutique is 3 hours away in Manhattan, and I don't have time to go driving around to fix my bag. I've had the bag for five months!!!! Any suggestions or comments are greatly appreciated. Help!