Hello
I already put this issue to discussion in "validate this.." and got great help on checking for sure if it's a fake.
Now I just want to know if any of you guys can give me any advice on a dispute going on right now (that seems to take long). I'm new here (wish I knew about this fantastic forum before!), at Ebay and with Paypal - so there are so many things to learn right now (and I also feel so stupid right now for believing the seller).
My english might not be the best, but I hope you understand me.
The "case": I bought a Chloé Paddington at Ebay. Upon arrival I checked it and compared with my own (which is not fake for sure since it's bought in a Chloé authorized seller shop) and all the signs of a fake was there. Shiny hardware, bad leather, stuffed handles, etc.
I listened to second oponions and all who took a look at it, said there's no doubt it's fake (even the seriel number is not correct).
Now I've opened a dispute with seller, and at first she said she never claimed it was authentic!!
And then afterwards she also said that she thought it was authentic. That I could get my money bag AND still keep the bag if I wanted ().
Then I wrote that the bag was listed as a Chloé Paddington - which is is not. And even her return policy says that "I accept returns if item is not as described". But since she said she refund the money I was content (even though I payed a lot in customs tax as well!).
Now, however, she "changed" again, saying that she wants proofs that the bag is fake - that she will not give money back until I give her that. And she also take very long to answer my messages now - unlike before!
I bought the bag in end of april (26.), and received it from the customs 18th of may.
Is there any advices you can give to me about dispute, claim, etc? I will appreciate it very much.
I already put this issue to discussion in "validate this.." and got great help on checking for sure if it's a fake.
Now I just want to know if any of you guys can give me any advice on a dispute going on right now (that seems to take long). I'm new here (wish I knew about this fantastic forum before!), at Ebay and with Paypal - so there are so many things to learn right now (and I also feel so stupid right now for believing the seller).
My english might not be the best, but I hope you understand me.
The "case": I bought a Chloé Paddington at Ebay. Upon arrival I checked it and compared with my own (which is not fake for sure since it's bought in a Chloé authorized seller shop) and all the signs of a fake was there. Shiny hardware, bad leather, stuffed handles, etc.
I listened to second oponions and all who took a look at it, said there's no doubt it's fake (even the seriel number is not correct).
Now I've opened a dispute with seller, and at first she said she never claimed it was authentic!!
And then afterwards she also said that she thought it was authentic. That I could get my money bag AND still keep the bag if I wanted ().
Then I wrote that the bag was listed as a Chloé Paddington - which is is not. And even her return policy says that "I accept returns if item is not as described". But since she said she refund the money I was content (even though I payed a lot in customs tax as well!).
Now, however, she "changed" again, saying that she wants proofs that the bag is fake - that she will not give money back until I give her that. And she also take very long to answer my messages now - unlike before!
I bought the bag in end of april (26.), and received it from the customs 18th of may.
Is there any advices you can give to me about dispute, claim, etc? I will appreciate it very much.