I was so shocked that I have had no clue how to proceed. Last year I bid and won a Starbucks giftcard from eBay. The gc was brand new and I was able to register and transfer the fund to my main card. Throughout the year, I have been getting giftcards from friends and family with various amounts ($5-$60) and transferring the balances to my main card. I have been using my card up till a couple of days ago without any problem. Last week, 4/1, I bid and won another Starbucks gc on eBay. I received it on 4/7, the correct amount was there but the gc was registered to someone else. I emailed the seller and he told me to purchase another gc using the gc I bought from him. So I went ahead and bought 3 electronic gc online, sent them to myself, registered them, and transferred the balances to my main card.
This morning to my surprise, I saw a $0 balance on my card. I called Starbucks right away and talked to a representative. She told me they have deemed the three transfers fraudulent and insecure so they closed my card without any notification. I have lost entire balance on my main card, the one I transferred ($205), plus another $30.xx I had originally on there. I told her that the old balance had nothing to do with the gc I bought from eBay, so Starbucks should not take it away from me. She then dig into my entire history and told me I had to provide receipts from people who I got gc from throughout the years in order for me to recover the $30 old balance. At this point, I don't think I would be able to get all the receipts from people who gave me gc, so the old balance might be a lost cause.
So the question is, what recourse do I have regarding the gc I got from eBay? I have sent a message to the seller who I bought the gc from and explained the situation, and am now waiting. I don't think I would get a response. Should I contact eBay or Paypal to recover my money spent on the gc? If so, who should I contact?
Thanks for all your help.
This morning to my surprise, I saw a $0 balance on my card. I called Starbucks right away and talked to a representative. She told me they have deemed the three transfers fraudulent and insecure so they closed my card without any notification. I have lost entire balance on my main card, the one I transferred ($205), plus another $30.xx I had originally on there. I told her that the old balance had nothing to do with the gc I bought from eBay, so Starbucks should not take it away from me. She then dig into my entire history and told me I had to provide receipts from people who I got gc from throughout the years in order for me to recover the $30 old balance. At this point, I don't think I would be able to get all the receipts from people who gave me gc, so the old balance might be a lost cause.
So the question is, what recourse do I have regarding the gc I got from eBay? I have sent a message to the seller who I bought the gc from and explained the situation, and am now waiting. I don't think I would get a response. Should I contact eBay or Paypal to recover my money spent on the gc? If so, who should I contact?
Thanks for all your help.
I think those three transfers associated with the eBay gc really raised some red flag. They insisted that I would need to fax them the receipts from every single gc I received in order to get my $30 back. 
