I just want to rave a bit about BV in Vegas. I went to Vegas last weekend and checked out the BV store at Bellagio. I dealt with this SA who was really nice. They didn't have the bag I was looking for but she said she'd call me as soon as it came in. Then today I got a postcard from her where she THANKED me for coming in. I mean, I didn't even buy anything and I took up LOTS of their time. The whole time I was there, the SAs were complimenting me on my metallic Balenciaga bag (one of them was even standing next to it to "keep watch"). I was totally floored! I can't believe the good service.