Yea I'm thinking the same - doing the chargeback. This is so disappointing. I trusted this site because it was in the recommended shopping list of purseforum. Shoulda checked the reviews as well
Bluefly - designer bags final sale new policy
- Thread starter jroger1
- Start date
Hello,
So they approved my request of return today. But they said they would only give me store credit not refund to my card! The bank couldn't do anything either. Omg at this point I'm just so desperate I don't wanna purchase anything from them ever again yet I'm tied up with this ridiculous policy. Every one please be aware!
So they approved my request of return today. But they said they would only give me store credit not refund to my card! The bank couldn't do anything either. Omg at this point I'm just so desperate I don't wanna purchase anything from them ever again yet I'm tied up with this ridiculous policy. Every one please be aware!
I've just read your post. Thank you I'll try to contact the bank again since the last time I talked to them they weren't of much help..I would take this up with your credit card/bank. At this stage I would leave it up to them- they'll credit you the money & then they can handle the dispute. Sounds like Bluefly just wants you to give up
Definitely! I had a similar situation and my bank argued the case for me with the sender/store...in the end it all worked out. Good luck!!
I honestly think they made you wait this long if you paid with a bank card or similar because they very well knew that all you would be able to get was store credit. This way, they still have your money.
Out of curiosity, how did you pay? (Apologies if you stated it earlier on in the thread, I'm on my phone and can't look!)
Oh no just saw this - that's horrible! Wow. I closed my account there...I'm so sorry
Thanks for your concerns lovely ladies! Just a quck follow-up that after countless stressful phone calls and emails (dealing with rude call rep.), they finally agreed on refunding the money to my bank. I'm still sitting on fire waiting for the refund but feel much more relieved now. Thanks for all the advices!! 
Thanks for your concerns lovely ladies! Just a quck follow-up that after countless stressful phone calls and emails (dealing with rude call rep.), they finally agreed on refunding the money to my bank. I'm still sitting on fire waiting for the refund but feel much more relieved now. Thanks for all the advices!!
Yay! A happy ending...that's so great. But thanks for posting because it's a good warning against Bluefly...
Thanks for your concerns lovely ladies! Just a quck follow-up that after countless stressful phone calls and emails (dealing with rude call rep.), they finally agreed on refunding the money to my bank. I'm still sitting on fire waiting for the refund but feel much more relieved now. Thanks for all the advices!!
Oh boy, after 3 long stressful weeks for you they are finally agreeing to do what they should have done from the beginning......so happy to hear that it is ending with a refund!
Shame on Bluefly!! I know this exact type of experience and their 'no refund/all sales final' policy has ensured that I will never shop there again. They really need to rethink their approach!