Bluefly Customer Service

Ms.Lizardo

Member
Feb 10, 2007
8,469
0
Sunny South Florida
WEll I must say I'm impressed. I ordered a lg Coral Bulga Butterfly from Bluefly a few days ago, that was $364 on sale and I had a $30 off code. Over the weekend I saw the additional 20% sale, so of course I was upset and emailed Bluefly CS. After I reread the sale I found that it only applied to certain handbags on sale. So fo course I figured I wouldn't even get a reply. Imagine my surprise this am when Sonia from CS emailed me, explained the sale, but told me she would credit my charge 10% (using the 10% off sale today ) so it brought it down another $36...boy how nice. I'm impressed! $298 isn't bad at all :yahoo:
 

deborilla

Addict!!!
May 9, 2007
729
0
NJ
Wow! That's so great. It's always nice to hear a good CS story for a change. Congrats on the bag. :tup: Enjoy it!
 

knics33

O.G.
Nov 3, 2006
5,304
1
wow- that really is awesome!! I just love bluefly- they have great cs and they always have something that is grabbing my attention.
 

gymmia

Member
Jan 10, 2008
697
0
Orange County, CA
I've had a few problems with them recently. I ordered a bikini and only received the bottom, but every time, they've been great. They followed and called me and kept me updated. Glad they gave you a price adjustment :smile:
 

SWlife

For the love of beautiful things
O.G.
Oct 18, 2006
15,243
2,241
New Mexico
You know, mistakes will happen but it's good to know that they'll work so hard to make it right. I'm impressed.
I'll start watching for their sales now.