Okay, so you remember (some of you) I got the Blackberry Pearl, Ruby, in Oct. So, the phone is not even 3 months old!! I am so sad...I love, love, love my pearl. And now she is dead. Dead. Well, not exactly dead, but what techies call...Nuked. She is in a mode of constant reboot. All I see is a white screen with a hourglass flash on and off. I did nothing to the phone. It was fine when I went to bed last night and then when I woke up it was all screwed up. Anybody else have any problem like this with any of their bb's? I called customer service and went through the whole thing with them and they are sending me out a new phone but still.... so frustrating!!!