blackberry help

[xjsbellamias13]

I downloaded a ringtone from tzones (T-mobile is my carrier) on my blackberry, but when i set it as a ringtone it only plays about 4 seconds of the song and then repeats. I know usually ringtones play about 20 or so seconds of a song.

How can I fix this??
Please help me out!

 

[louis loves fendi 818]

Hmm. IDk my bb carrier is at&t. Maybe call customer service. The download could've been interupeted maybe.

 

[jenarae]

i think it may just be the way it is.....there really is no way of fixing it but yeah i would call tmobile and ask. I don't buy ringtones i just download them from my computer to my bb and voila!

 

[Bag Fetish]

there is no fix, that is all that was uploaded so that is all you're going to download,
its meant to just replay each time the phone rings.