So, I bought a pair of boots from Bergdorf Goodman...everything fine, I received an email saying the item shpiped about a week ago. TODAY I check my credit card statement and I have received a PARTIAL refund on the pair of boots!! No email or explanation, nothing whatsoever, just a partial refund on my online cc statement. So I use their live chat to find out what the heck is going on. I am told they weren't able to deliver to my address. I check the address, there's no reason why it would be undeliverable unless they labeled the package wrong. So I ask them to send me the boots again. They tell me they can't do that but would I like to place another order!? Umm..no, I have already paid and I expect to get my item! Not only that, but because THEY have stuffed up the order, they will not refund me the cost of shipping which was $40! Then there's the fact that I paid about $20 in currency conversion fees, again, which they will not refund! Is it too much to ask to get what I pay for? GGRRRR 
