Here is the story please help me out
This is my first time I purchased a LV from ebay for over $1000
the bag was described as brand new condition but it came with some scratches etc. So i filed with ebay and they agreed told me to return the bag within 10 days over the phone on FEB 9. I sent the bag back on FEB 22 which is 9 bussiness days. They told me to call them when it is delivered to get the refund. Today I received a email from ebay stating that the case has been closed & no refund will be given. I called them today because the bag was delievered today March 1. The manager or supervisor was very angry and questioning me for not sending it on FEB 10. He said they wanted me to send it on FEB 10 the next day after calling them. He told me I was out of luck unless the seller refunds me back and told me to try to message the seller.
RIGHT NOW I AM OUT OF MONEY AND THE BAG. ALSO MY PAYPAL its on the 45th day so right now it is last day to file with paypal. I asked the Ebay manager person and he told me I cannot file with paypal anymore because of using Ebay resolution.
Please let me know what to do now :cry:
He told me I broke the agreement with ebay and they cannot refund me!!! but I DID NOT EVEN KNOW they wanted it shipped the next day. They seem to change their words I regret filing with ebay
This is my first time I purchased a LV from ebay for over $1000
the bag was described as brand new condition but it came with some scratches etc. So i filed with ebay and they agreed told me to return the bag within 10 days over the phone on FEB 9. I sent the bag back on FEB 22 which is 9 bussiness days. They told me to call them when it is delivered to get the refund. Today I received a email from ebay stating that the case has been closed & no refund will be given. I called them today because the bag was delievered today March 1. The manager or supervisor was very angry and questioning me for not sending it on FEB 10. He said they wanted me to send it on FEB 10 the next day after calling them. He told me I was out of luck unless the seller refunds me back and told me to try to message the seller.
RIGHT NOW I AM OUT OF MONEY AND THE BAG. ALSO MY PAYPAL its on the 45th day so right now it is last day to file with paypal. I asked the Ebay manager person and he told me I cannot file with paypal anymore because of using Ebay resolution.
Please let me know what to do now :cry:
He told me I broke the agreement with ebay and they cannot refund me!!! but I DID NOT EVEN KNOW they wanted it shipped the next day. They seem to change their words I regret filing with ebay
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