Hi everyone! I ordered the bicolor pochette Métis on the 6th at my local store. When I ordered the bag my client advisor said that it’ll arrive in 3 to 5 weeks but she said that it wouldn’t take that long. I just called the store to inquire about my order and the person who answered the phone said that it’ll take another 5 weeks. Now I’m really upset! What if I change my mind and want to return the item, it’ll be past the return date! What would you guys do?
Bicolor pochette Métis
- Thread starter Jolie34
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Check the LV website for the returns conditions for your country. It varies by country. In the EU, you have 2 weeks from the date you receive a product (not just LV-everything) to return it. But LV extend a even longer return period. They did when I last checked & returned something but it was 2 years ago.
I will do that.In the US it says within 30 days of the original purchase date. When I ordered thru my SA, I didn't get the payment link until she had the item in store. I have read on some threads that some people prepay for items. I haven't done that. Did you have to prepay? If so, I would check with your SA.
Yes, I had to prepay for the item. I just talked to my SA and she reassured me just in case I change my mind and want to return the item there wouldn’t be any issues.
I am in the US and I am pretty sure the date you receive the item is the actual purchase date, not the date that you preorder the item. I know I have to actually sign for an item when I pick it up at the store.