I'm hoping my fellow Chloe fans can help me. Quite a few months ago, I bought a lovely black leather large Chloe Betty satchel on sale from Neiman Marcus. The bag is lovely and perfect - except that it is missing the leather pull ties that should be on the gold rings. The rings are there, the leather is not! I contacted NM, and they spent many months trying to track down another bag, trying to get replacement leather ties from Chloe, etc., but no luck. They did give me 10% off of the sale price, and since the bag wasn't on last call, said that they would still take the bag as a return if I am just not satisfied. I would really like to keep the bag, and am thinking of having some leather ties made to match. Really, they are very simple leather strands, and I should be able to have a good place make them for me. But here is my problem - I'm in the middle of nowhere, and have no idea of where to find a good place to discuss this with. Do any of you know of (or have worked with) a GOOD, reliable, high quality leather shop that you think could do this? I would sooooo appreciate any and all help! Thank you very much.