I've liked them... last time I ordered from beautybar.com and soap.com (they have essie, orly, sparitual, etc) but some of my polishes were just rolling around inside the box. Thankfully nothing was damaged but I didn't get the impressive packaging you ladies had... I just ordered again recently, I'll update if there's anything to add.
Do you mean beauty.com, since they're associated with soap.com, or are you really talking about Beauty Bar? Just wondering because I got confused since you mentioned both sites together.
The first time I ordered from Beauty Bar one of my Butter Londons had some gunk all over the bottle, I have no idea what it was. I removed it with acetone and it looked brand new, so it wasn't really a big deal, but I wonder if they check all their products carefully before sending them out. I'm still going to buy from them though, all the other times I've ordered have been pretty flawless.