Has anyone ever order online from Barneys? They canceled my order after 5 days (it kept saying 'preparing for shipment', and today it said canceled). I am trying to call the number they have on the website for customer service, but it's always busy. You dial it, it says it will direct you to the operator and then after a click you hear a busy signal. I called the store, they gave a different number, but it still directs me to that 'operator' with the busy signal. I also sent an email about my order. No reply. So frustrating!!!