BalNY sent me the wrong tassels!!

[impasto]

I ordered a french blue coin purse and some rouge vif tassels, and I was sent some darker red tassels. Do I call and mail them back or just call and re-order rouge vif tassels because it's only 5.50? It's kind of an annoyance, you know?

 

[lizlikeshugs]

I've heard this happens pretty often....I would just tell them it was their mistake.

 

[surferchick2]

When I wanted anis, I received the 04 yellow (which I passed on to someone else). After about 6 months of a few BTWs, they finally sent anis. Then I ordered 04 yellow (I didn't know I'd eventually get one so I should have kept the first set), they sent me marigold. I returned the marigold in exchange for the yellows but it was overlooked and I got none. I finally sent pictures so they could see the difference in color and a heads up that I didn't get my replacement set. Finally, I almost got the right set today ... two were yellow and one was anis?? Oh well, I didn't need three anyway.

 

[highglossfinish]

^^^ You can always save them for some braids/charms if the mood ever strikes you!

 

[krisalyn]

i think i read somewhere that you're only limited to buying 2 set of tassles. So, if you don't really need it, i'd suggest to exchange it for the one you need. You never know if you might need a another set of tassles in the future.

 

[Andread5711]

Do you mean total? Funny - they don't stop you from buying only two bags! I guess it is a smart ploy to get you to just buy another bag