Balenciaga Returns-- do I need to return the box too?

  1. Hello,

    I bought a balenciaga bag on and want to return it via mail.
    The balenciaga box is so bulky so can I return just the bag and dustbag... without the box?

    I threw out all the packaging so I can't just ship it back in original packaging.

    Can I not send the balenciaga box with my bag return??
  2. You don't have to return the box to the boutiques; not sure about online.
  3. Their terms don't say anything about original packaging so I assume it's okay to send it back without the box... Here's the page with return instructions: