Bal Harbour SA's are so RUDE!

May 4, 2010
378
606
ok so yesterday i went to the boutique at bal harbour to drop off my wallet to get heat stamped. as soon as i walk in the door there were two SA's, a man and a lady. the lady was looking me up and down and did not even say hi. neither of them actually greeted me so i just went up to them and explained what i was there for. so then the lady looked at me like i was speaking another language, she just completely ignored me. finally, the male sa helped me but it was such an awful experience that i don't think i will ever purchase there. the SA's in dadeland are 10000 times more friendly and helpful.
 
I'm sorry you had a bad experience. It can really put a damper on buying LV. I've been to the Boca boutique a bunch of times and some seemed snooty but when I started talking to them, they kind of warmed up. The last time I went, they even asked if I wanted a bottled water.

I moved recently though so today I went to the one in the Gardens Mall - Palm Beach Gardens, FL and the SA was so nice. She really made me feel better about my Galliera which is in repairs and said I could send it back if I wasn't happy with how they fixed the rings. I ended up buying my agenda refill from her even though it's only October:P
 
Ive purchased there numerous times *over the phone* and the SAs are always super sweet. Normally I rcv cards with my items or later in the mail thanking me for the purchase. Always great service