I'm so upset and frustrated and don't know if this is the right place to post, so Mods, feel free to move it to where it should go. Ok......I sold my LV Tulum and shipped it last week along with delivery confirm & insurance. According to the USPS website, it was delivered last Saturday morning. Sunday night, she emails me to say that she was checking on the package because it hasn't arrived yet only to see that it was deliverd but she never received the bag. What?! She said she was home all day and got her mail but no packages......so, where did the bag get delivered to? It has to be signed because it was an insured package so where did it go? I've been on the phone to her PO and my PO and have to wait until Wednesday before I can find out who signed for the bag and in the meanwhile, my poor LV is in the hands of some nefarious person who won't return it back to the PO. I'm probably jumping to conclusions because sometimes the postal carrier will scan the package by mistake and forget to deliver it but I just can't understand where he could have delivered it?! I always check the address 3X before addressing the label & shipping it and I've never had a problem in the entire 3 1/2 yrs. that I've been selling on eBay. First, my 1st neg. which was unjustified, now this......I'm so upset and don't know what to do. I'm trying to accomodate her by doing as much as I can but once it's delivered and signed for, what else can I do? I have my receipt, the delivery confirm & insurance papers to prove that I've done everything accordingly but this just really makes me CRY! I don't want it to get to the point of a claim by Paypal on her part and me trying to get my $$ from the PO. Sorry for the long post......just really upset right now.