Hi,
A while ago I was in the middle of a move and it was a very stressful time for me. To make things a little better, I ordered a cles and had it shipped to my new address (someone was already there to sign for it). I tried to place the order, and each time it would be canceled. I called Louis Vuitton customer service to see what the issue was, and they said they could not ship to an address separate from the billing address. I understand that there are usually high dollar orders, but a cles is such a small purchase. I was left with a sour taste in my mouth they could not do it. I wonder if this policy has changed by now. I really love some of LV's designs and would love to keep buying it, but I was put off by the whole experience before... thoughts?
A while ago I was in the middle of a move and it was a very stressful time for me. To make things a little better, I ordered a cles and had it shipped to my new address (someone was already there to sign for it). I tried to place the order, and each time it would be canceled. I called Louis Vuitton customer service to see what the issue was, and they said they could not ship to an address separate from the billing address. I understand that there are usually high dollar orders, but a cles is such a small purchase. I was left with a sour taste in my mouth they could not do it. I wonder if this policy has changed by now. I really love some of LV's designs and would love to keep buying it, but I was put off by the whole experience before... thoughts?