There seems to be an alarming trend lately of incredibly poor service at LV. This may have something to do with staff turnover. My boutique experienced nearly 100% turnover of its SAs. Regardless, that's absolutely no excuse to treat a customer badly. And some of you have been practically abused simply because you wanted to browse or, heaven forbid, buy something. It's time to take a stand. Starting now, I urge each and every one of you to take this oath. Post it to your refrigerator. Stick a copy in your purse (whether it's an LV or not). But absolutely, definitely take it to heart. If nothing else, you'll feel better. But maybe, just maybe, we can get LV to take a long, hard look at it's customer service. 1. I will not tolerate being ignored when I walk into an LV boutique. If I have been waiting an excessively long time, I will interrupt SAs chatting amongst themselves or with other customers. 2. If the SA who is attempting to help me is not giving a good faith effort, I will stop him or her and ask for another SA or a manager. 3. If the service I am receiving embarrasses me or upsets me, I will not simply take it and feel badly about it afterwards. I will voice my discomfort or unhappiness to the store's management. If it is the manager, I will get his/her name and complain to the regional manager. If someone is supposed to feel badly, why should it be me -- especially when all I'm doing is trying to browse or buy? 4. If Step 3 does not work, I will put my complaint into writing and I will follow up until I receive some sort of response, preferably an apology. Finally, if you receive really good service please make it a point to comment to management as well. Explain WHY the service was good. Be strong and shop well.