I won a Prada handbag and wallet on eBay recently. The seller described them as "brand new", except a tiny blemish which had been mentioned in seller's description for the handbag, no other imperfections were detailed in its description.
However, when I got both the items, they are full of blemishes like rips, scratches and abrasions which are all far from the reasonable expectations of "brand new" conditions.
I therefore made a refund request to the seller but he claimed rudely that both items were "sold-as-it" and no refund would be entertained. He also claimed that the items had not been used but were bought from Prada outlet so they were not in perfect condition. The seller even left me negative feedbacks full of personal attacks.
My case is now being reviewed by PAYPAL and I'm so irritated that I declared not to buy from eBay again even from those "Power Seller". Do you gals know how would PAYPAL judge these cases? I worry very much if I could get back the money as the handbag and wallet to me in such bad conditions were useless to me.
Thanks in advance for all your advices.
However, when I got both the items, they are full of blemishes like rips, scratches and abrasions which are all far from the reasonable expectations of "brand new" conditions.
I therefore made a refund request to the seller but he claimed rudely that both items were "sold-as-it" and no refund would be entertained. He also claimed that the items had not been used but were bought from Prada outlet so they were not in perfect condition. The seller even left me negative feedbacks full of personal attacks.
My case is now being reviewed by PAYPAL and I'm so irritated that I declared not to buy from eBay again even from those "Power Seller". Do you gals know how would PAYPAL judge these cases? I worry very much if I could get back the money as the handbag and wallet to me in such bad conditions were useless to me.
Thanks in advance for all your advices.