I went to W's salon in santana row to get my hair done a few days ago (SO overpriced, but I should have known!). She gave me blond highlights when I wanted brown, and the bangs are hard to style everyday. I didn't think it would be that much considering she only gave me half highlights. I wanted to cry! My friend was with me and said I should just complain to them, but I didn't want to cause a scene. Would you pay the salon if you were unsatisfied with your hair? And any salon recommendations in san jose? I need to fix my poor hair!