The seller may have been suspended from too many negs within a short period of time, she can't become NARUed by herself, ebay NARUed her. Since you filed with paypal and the item has to be sent with signature confirmation to qualify for seller protection for item that are more than $250, if you no longer want the bag, if it should ever be delivered, refuse the usps delivery and don't sign for the package, and usps will send it back to the seller. The seller won't be able to provide proof of delivery and you should win the claim by default, and if paypal cannot provide a full refund contact your credit card company and they'll refund your money back to you. Good luck!