Bad experience with Nike-iD

Perja

Well & truly Plumed
O.G.
Feb 28, 2006
2,723
13
In an Orange box
I recieved my Nike-iD Danzante trainers that I was so excited about and they don't fit!!! :Push:

Here is why:
I tried the "blank" shoes at the store in my size and they fitted perfectly. The shoes I recieved have been badly sewn together at the front which, while it doesn't fundamentally change the shape/size, makes it rather uncomfortable at the end because the shoe is too low at the front.

Because they're Nike iD, the store won't/can't do anything about the fact that they were badly put together and I'm stuck with a €150 mistake on their part that I probably won't be able to wear without pain.
I was told that if the size on the label is right, the only thing I can do is suck it up and go home with my painful Danzante.

I'm so upset!!!!! :cry: I so excited to have them because I love the colours I picked and that they'd be my perfect trainers...
 
Feb 26, 2006
8,972
1,422
WI, USA
That stinks. If it's their mistake, they should fix it. I was looking at getting some Nike ID shoes. Now I think I'll pass. :evil:
 

chicky

Sofa King Marple
Feb 23, 2006
2,897
7
UK
That sucks!!:sad:
If they are faulty though, it is the stores legal obligation to refund or replace the item, no matter what they tell you!
(Try Trading standards or equivalent of where you live)
 

amanda

I Bleed Georgia Red
Oct 18, 2005
11,341
14
34
New York City
www.purseblog.com
i'd call corporate customer service and make a stink, and if they don't do anything, do a chargeback with your credit card. you're not responsible for a product you ordered that was given to you defective that the merchant won't now take back. they were given to you in a condition other than what was promised at the time of sale.
 
Nov 1, 2005
2,883
176
buckeye nation
amanda said:
i'd call corporate customer service and make a stink, and if they don't do anything, do a chargeback with your credit card. you're not responsible for a product you ordered that was given to you defective that the merchant won't now take back. they were given to you in a condition other than what was promised at the time of sale.
i agree!
 

Perja

Well & truly Plumed
O.G.
Feb 28, 2006
2,723
13
In an Orange box
Thank you so much, amanda, I didn't think of that, I was just so upset. The kind words of all of you mean so much. :love:

IMG_1268.jpg IMG_1270.jpg

Here they are... I'm so bummed :cry: :cry:
 

Sanguar

Member
Feb 27, 2006
1,187
3
Perrysburg, OH
Hmm, I had never heard of these until this post. I was checking it out on the website and these are 100 in the States. That's such a price hike for Europe!! I really hope you can get your $ back...
 

LeaD

O.G.
Mar 14, 2006
1,154
0
Perja!

Those Nike folks first make the poor little children sew their shoes and then they sew you the wrong size! That is very disappointing.


I do love the style you chose, I created a pair of fab Shox, they are my favorite and are quite the attention getters!

I hope everything works out for you!

xoxo L.
 

Noriko

Member
Sep 13, 2005
4,119
33
37
Hawaii~
www2.hawaii.edu
Did you pay with a credit card? You can try to dispute it, or some cards have buyer protection in case things like this do happen. There is always a way, even if someone there says there isnt. Nike isnt going to be hurting if they refund you or at least give you another pair. I hope you are offered something reasonable :biggrin: