These people are ridiculous. - I ordered a bouquet to be sent to my mother. - Was called two hours later and told this bouquet was no longer available. - I picked another one. Was called yet again by another woman who told me they were waiting for me to return their call. I told them I already confirmed my order, please send it. - Was called again and told my original bouquet was now available. Okay, whatever, just send it!!!! Somewhere in this ridiculous process they changed the date to the 23rd of May instead of TODAY. So I find this out an hour ago, have been on the phone the past 45 minutes (was on hold for 10 of them) trying to work this out. RIDICULOUS. When Coast-to-Coast flowers messed up an order of mine, they sent the flowers for free and refunded my money completely. 1-800-Flowers was barely remorseful for their ridiculous mistakes. Grr... thanks for listening.