Sorry for my long rant, but i'm still frustrated about how i was treated at the LV store in Amsterdam yesterday. I went in the store and it wasn't that busy at all (4 customers), there were enough SAs (i counted 6) available but none of them would bother to help me. And when i went to one of the SAs she tells me she's busy. But in fact, she was just standing there doing nothing (by the way, did not even bother to look at me when talking to me)! I waited for half an hour at the counter untill someone bothered to help me! And while she was helping me, she also helped someone else (smiling at the other customer, but not at me)! I was so angry at her, but still did not want to make a scene in the store. Finally i bought a speedy azur 30 and a damier pochette, and i guess i was too angry to notice but today i noticed that she 'forgot' to give me the lock +keys that comes with the speedy, and she also did not pack it in boxes like i normally get when i go to the London LV store. Instead i got dustbags that were too small for my bags! Okay, and get this, i went back to the store today and they laughed at me and told me they could do nothing for me, abruptly cut off the discussion and went on to serve other customers!!
I have never in my life been treated this bad as a customer before! I was dressed properly like i always am, but still, it shouldn't matter, i'm a paying customer, they should treat everyone equally.
Anyone know how i can file a complaint? And more importantly, would i get my lock for my speedy?
Thanks for reading :shame:
I have never in my life been treated this bad as a customer before! I was dressed properly like i always am, but still, it shouldn't matter, i'm a paying customer, they should treat everyone equally.
Anyone know how i can file a complaint? And more importantly, would i get my lock for my speedy?
Thanks for reading :shame: